Terms & Conditions

🛍️ General Information

This website is operated by Herbal Spell. Throughout the site, the terms “we”, “us” and “our” refer to Herbal Spell. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms & Conditions.

We reserve the right to update or change these terms at any time without prior notice.

📦 Products & Descriptions

We aim to ensure that all product descriptions, images, and details are accurate. However:

Colours and packaging may vary slightly
Results from beauty products may differ from person to person

All products are for external use only unless stated otherwise.

🌿 Product Use Disclaimer

We use only herbal ingredients in our products, but we do not guarantee that they are free from allergens.

Always perform a patch test before use
Discontinue use if irritation occurs
Consult a professional if you have specific skin concerns

We are not liable for any adverse reactions caused by misuse or individual sensitivities.

💳 Pricing & Payments

All prices are listed in applicable currency and may be subject to change
We reserve the right to modify or discontinue products without notice
Payments must be made in full at checkout using available payment methods

🚚 Shipping & Delivery

We aim to deliver orders within 2–3 business days. However, delays may occur due to unforeseen circumstances.

We are not responsible for:

Delays caused by courier services
Incorrect shipping details provided by customers

🔄 Returns & Refunds

Returns are accepted within 7 days of delivery
Items must be unused and in original condition
Customers are responsible for return shipping costs

To request a return, email: herbalspell@hotmail.com

For full details, please refer to our Return & Exchange Policy.

⚠️ Damaged or Faulty Products

If you receive a damaged or faulty item, you must contact us within 24 hours of delivery with evidence (photos). We will assess and provide an appropriate resolution.

📉 Limitation of Liability

To the fullest extent permitted by UK law:

We shall not be liable for indirect or consequential losses
Our liability is limited to the purchase price of the product

Nothing in these terms excludes your statutory rights.

⚖️ Intellectual Property

All content on this website (including text, images, logos, and branding) is the property of Herbal Spell and may not be used or reproduced without permission.

📜 Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of UK courts.